Chores and tasks are work we hire ourselves to do. This might be most or all of your day. Clearing your inbox, answering the phone, doing your job. Chores and tasks are all there is for workers in a factory. Sometimes they are satisfying, letting us off the hook, but they don’t take us very far. Leverage is the work we outsource. Outsourcing is far easier than it used to be, but challenges us to use our resources wisely. When we do the work that only we can do, we generate enough value to hire others to do the chores and tasks that they’re willing to do. And emotional labor is the work of
...more
