My favorite part of this technique is that it focuses on asking open-ended questions. The thought behind this technique is that getting the person to talk about how THEY feel will encourage them to think about the disconnect between what they want and their current behavior. This is the opposite of pressure. Instead of thinking you know what someone should do, you’re asking open-ended questions because you’re curious about where someone stands with their behavior. The best way to start this conversation is to first apologize. You could say something like, “I want to apologize for judging and
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