Stop seeing arguments as something to win but as an opportunity to understand the person behind the words. Stop hearing only what’s said and start hearing what’s felt. Build the discipline to connect to the person in front of you. Embrace the failures to communicate and learn from them. Reach success by using each misstep as a stepping-stone, and make room for more positive and real in your life—like a bear hug from a man who until recently wanted to shot-put you.

