In retaining employees and keeping them engaged, we’ll cover the five activities of great (vs. good) managers (we prefer the term “coaches” — more on this later): •Help people play to their strengths. •Don’t demotivate; dehassle. •Set clear expectations and give employees a clear line of sight. •Give recognition and show appreciation. •Hire fewer people, but pay them more (frontline employees, not top leaders!).
