When making decisions, the two sets of mental tools are required: RISK: If risks are known, good decisions require logic and statistical thinking. UNCERTAINTY: If some risks are unknown, good decisions also require intuition and smart rules of thumb. Most of the time, a combination of both is needed. Some things can be calculated, others not, and what can be calculated is often only a crude estimate. Figure 2-3. Certainty, risk, and uncertainty. In everyday language, we make a distinction between “certainty” and “risk,” but the terms “risk” and “uncertainty” are mostly used as synonyms. They
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