Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams

by Brian Gottlieb

A learning mindset also means that the concept of “losing” no longer exists, if learning takes place.

Incentivize Professional Development

2. Exercise the Learning Muscle

3. Encourage Managers to See the Business through the Lens of the Customer

three-year, part-time, executive education program at Harvard Business School with a curriculum designed for current business leaders.

What is this telling us? What is the opportunity?

SILOS ARE THE ENEMY OF ALIGNMENT

Just as team huddles are important, so are interdepartmental huddles.

“5 Whys”

a manager needs to create an environment where individuals aren’t defensive.

To quote Aristotle, “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”