Human Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications, Third Edition (Human Factors and Ergonomics Book 35)

by Julie A. Jacko

but more because they are not aware of what they * Some products, systems, and websites support the way people work, keep businesses running, or help users find needed information. Other products, systems, and websites address games, other entertainment, or consumer information to support life decisions. To gather data for these consumer products we have to look at people’s life practice. To simplify language, this chapter will use practice to mean both work and life practice. really do. Because the everyday things people do become habitual and unconscious, people are usually unable to articulate their practices. People are conscious of general directions, such as identifying critical problems, and they can say what makes them angry at the systems they use. However, they cannot provide day-to-day details about what they are doing.