“It’s Coastal… we… please help,” she stammered in a rush, not knowing what to say. “He’s dead. The captain’s dead. He had a medical, I think a heart attack. The FO’s in the lav. He’s not here. He’s… the pilots are gone! We’re going down. Please help us!” Her voice was loud and trembling and for the first time the fear was coupled with emotion as she stifled a sob… at hearing the sound of her own voice echoing out in the cabin. It wasn’t the radio. It was the PA system.

