when it was first coined as a technical term by Herbert Freudenberger in 1975, “burnout” was defined by three components: 1. emotional exhaustion—the fatigue that comes from caring too much, for too long; 2. depersonalization—the depletion of empathy, caring, and compassion; and 3. decreased sense of accomplishment—an unconquerable sense of futility: feeling that nothing you do makes any difference.1
