The convoluted structure tangled the chain of command. Agrawal considered it a five-headed monster. Agrawal didn’t need to stroke egos by handing out C-suite titles, and he didn’t want to waste time sorting out who was making bad choices. He wanted a few effective lieutenants, and clear accountability for screw-ups. He suggested thinning out Twitter’s top ranks to just three executives, including himself. The person on the other end of the phone call was overwhelmed. The timelines Agrawal proposed for firing executives and revamping the company were aggressive. Agrawal had a lot he wanted to
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