Toni's teachers, maintaining calm was supported by four important conditions: They knew what the absolutes were and what steps would be taken in those situations. They knew they had the latitude and flexibility to work with Toni in situations that were not absolute and that they would not be second-guessed. This assurance gave them the security to discuss how they might nudge Toni's learning even more the next time they were in a similar situation. They knew they could review as a team Toni's specific behavior plan, and its lists of absolute, ignored, and teaching moment behaviors, which
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