The shift for Toni's teachers was to see her as a sad and scared person, who had few tools at her disposal, ineffectively trying to get through her day. In her emotionally charged state, Toni did not yet have the cognitive capacity to modulate her behavior; the arousal process took her from stimulus to action in a short period of time (Siegel, 1999). She stomped away from teachers in shame from what she had just said and fear of what might next come out of her mouth.
