the Empathy step of Emergency Plan B wouldn’t begin with an Introduction (as in Proactive Plan B) because it’s already too late. So you’d head straight into reflective listening. Here are a few examples of what that might sound like: KID: I’m not taking my meds. ADULT: You’re not taking your meds. What’s up? KID: I’m not going to school today. ADULT: You’re not going to school today. What’s up? KID: This homework sucks! ADULT: You’re getting frustrated about your homework. What’s up?

