Second is the ability of a leader to skillfully initiate or guide change. The important word is skillfully—leading not by command and control but by collaborating and listening with open curiosity and a willingness, at times, to live within ambiguity until a decision becomes clear. It’s also this capacity that fuels a leader’s willingness to take a courageous stand, lead the organization or industry into new arenas, and accept failures as experiments from which to learn.
