to distribute the Accountability Chart and worked through it with the team. Again the leaders focused first on structure and then on people. Sue described her plans for the marketing and sales department while Alan illustrated those changes on the whiteboard. The rest of the team asked questions, provided some input, and agreed to support Sue’s plan. Tom detailed plans to add a few key resources to the operations department as the year progressed, and Jeff presented his rough plan for building out the finance department.
