At Aetna, the third-largest health insurance provider in the United States, CEO Mark Bertolini discovered the health benefits of meditation, yoga, and acupuncture while recovering from a horrible ski accident that left him with a broken neck. He proceeded to make them available to his forty-nine thousand employees and brought in Duke University to conduct a study on the cost savings. The results? A 7 percent drop in health care costs in 2012 and sixty-two minutes of additional productivity per week for those employees who participated in Aetna’s wellness programs.
Great. More productivity. How was it measured? What were the business results?
