Keep a separate list of low-hanging fruit. You can also keep a list of things that aren’t serious problems but are very easy to fix. And by very easy, I mean things that one person can fix in less than an hour, without getting permission from anyone who isn’t at the debriefing. Resist the impulse to add things. When it’s obvious in testing that users aren’t getting something, the team’s first reaction is usually to add something, like an explanation or some instructions. But very often the right solution is to take something (or some things) away that are obscuring the meaning, rather than
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