Dreaming in Celadon

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It may seem trivial, but it’s actually a crucial agreement. Each time a site violates it, I’m forced to think, even if only for milliseconds, “Why are those two things different?” And if there’s a major discrepancy between the link name and the page name or a lot of minor discrepancies, my trust in the site—and the competence of the people who publish it—will be diminished.
Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
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