David Porkka

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useful, learnable, memorable, effective, efficient, desirable, and delightful. Well, that time has arrived. Personally, my focus has always been on the three that are central to my definition of usability: A person of average (or even below average) ability and experience can figure out how to use the thing [i.e., it’s learnable] to accomplish something [effective] without it being more trouble than it’s worth [efficient
Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
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