The next day, Katrina storms into my office at noon, her face red with anger and irritation. My mind runs through all of the things that could have made her so mad and without thinking twice, I start to match each with a solution, something I could do to counter it. We’re out of the coffee she likes? I’ll send her to the shop down the road or, better yet, go myself. A client is giving her a hard time? We’ll cancel the contract. Maybe Warren said something to her again? Fine, I’ll let her execute the more illegal options on her revenge plan. Her landlord raised her rent? I’ll buy the
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