Many managers can frequently be seduced by the idea that there is “one best way” and that it can be taught. Thus they dispatch the salesperson to learn the ten secrets of effective negotiation and then evaluate him based upon how closely he followed the required steps. They send the budding executive off to acquire the twenty competencies of successful leadership and then grade him on his ability to demonstrate each and every one. And, with the best of intentions, they encourage every employee to develop the nine habits for effective living.
No, we send them to these trainings because we know that people will generally be/become better when equipped with more knowledge and tools
