Some managers tend to think, If she was a high performer, she wouldn’t need any support. I call this an enforcer mindset. In this mindset a manager focuses solely on enforcing a high standard, not on supporting a young person’s potential to meet that standard. Other managers tend to think, If she’s going to be so sensitive, then it means she can’t handle the pressure. I call this a protector mindset. In this mindset a manager focuses on protecting the young person from distress by lowering their expectations.

