Jill Connaway

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You know that the other person is suffering. When we don’t know how to handle the suffering inside us, we continue to suffer, and we make people around us suffer. When other people don’t know how to handle their suffering, they become its victim. If you imbibe their judgment, fear, and anger, you become its second victim. But if you can listen deeply, understanding that what they are saying is coming from suffering, then you are protected by your compassion. You only want to help them suffer less. You don’t blame or judge them anymore.
The Art of Communicating: Mastering Life's Most Important Skill Through Mindfulness, Personal Growth, and Effective Interpersonal Relations with Zen Master Thich Nhat Hanh
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