Andrew Capshaw

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When you write words full of compassion and forgiveness, you feel freer, even if the person you’re writing to hasn’t read them yet. Even before you mail the letter or send the e-mail or text, you feel better. The person reading your words will also feel your compassion. In the same way, if you speak with anger and violence, if you speak out of a desire to punish, both you and the people who hear your words experience more suffering.
The Art of Communicating: Mastering Life's Most Important Skill Through Mindfulness, Personal Growth, and Effective Interpersonal Relations with Zen Master Thich Nhat Hanh
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