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In study after study, the people who get the biggest boost from AI are those with the lowest initial ability—it turns poor performers into good performers. In writing tasks, bad writers become solid. In creativity tests, it boosts the least creative the most. And among law students, the worst legal writers turn into good ones. And in a study of early generative AI at a call center, the lowest-performing workers became 35 percent more productive, while experienced workers gained very little. In our study in BCG, we found similar effects. Those who had the weakest skills benefited the most from ...more
Co-Intelligence: Living and Working with AI
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