Coockie Zhang

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the hierarchical and functional placement of workers according to managerial stereotypes results in advantages for white men and (to a lesser extent) white women and disadvantages for racial/ethnic minority men and women. These stereotypes are perhaps more deeply entrenched than low wages, based as they are on perceptions of customer preferences. Consumers therefore have a role in pressing for changes in these job assignments.
Inside Toyland: Working, Shopping, and Social Inequality
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