Feeling Good: Overcome Depression and Anxiety with Proven Techniques

by David D. Burns

Sometimes you and the critic will differ not on a matter of fact but of taste. Once again, you will be a winner if you present your point of view with diplomacy. For example, I have found that no matter how I dress, some patients respond favorably and some negatively. I feel most comfortable in a suit and tie, or in a sports coat and tie. Suppose a patient criticizes me because my clothes are too formal and this is irritating because it makes me appear to be part of the ‘‘Establishment.” After eliciting further specific information about other things this person might dislike about me, I could then respond, “I can certainly agree with you that suits are a bit formal. You would be more comfortable with me if I dressed more casually. I’m sure you’ll understand that after dressing in a variety of ways, I have found that a nice suit or sports coat is most acceptable to the majority of the people I work with, and that’s why I’ve decided to stick with this style of dressing. I’m hopeful you won’t let this interfere with our continued work together.”