In many cases you will be just plain wrong, and the critic will be right. In such a situation your critic’s respect for you will probably increase by an orbital jump if you assertively agree with the criticism, thank the person for providing you with the information, and apologize for any hurt you might have caused. It sounds like old-fashioned common sense (and it is), but it can be amazingly effective. By now you may be saying, “But don’t I have a right to defend myself when someone criticizes me? Why should I always have to empathize with the other person? After all, he may be the ninny,
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