gabriele vitali

10%
Flag icon
other party’s weaknesses and mistakes • Doubt about others’ reliability or commitment • Hidden agendas • Guarded (often grudging) dispersing of information The 20% Tax (Trust Issues) In the organization . . . In personal relationships . . . • Some bureaucratic rules and procedures • Unnecessary hierarchy • Slow approvals • Misaligned systems and structures • Some dissatisfied employees and stakeholders • Regular misunderstandings • Concerns about intent and motive • Interactions characterized by tension • Communications colored by fear, uncertainty, doubt, and worry • Energy spent in ...more
The Speed of Trust: The One Thing that Changes Everything
Rate this book
Clear rating
Open Preview