“First of all,” I punctuate with the glass clacking against the bar, “it's part of an unsustainable and expensive business culture. Burnout is real, and not taking care of people's needs means more turnover. Making things more fair with flexible scheduling and need-based accommodations helps you keep your best people.” He holds my stare through every word I throw at him. Is it getting hot in this room, or just my clothes? “Second of all, it's more expensive to hire and train new people to standard than it is to keep your best people.”
