“What did I learn? You have to have clear expectations for every person in the company, and you have to help them understand why they are doing them. The expectations seemed clear to me with my father. The problems were that between the communication and execution, I forgot what I was supposed to do and I didn’t have clarity of why I was doing it. Expectations become clear when there is no doubt what someone is supposed to do, why they are doing it, and how it will be measured, and when other distractions are eliminated from the expectations.
