Only one person fully supported my move. Walt Mossberg was already the most famous of tech reporters for his popular Wall Street Journal column, “Personal Technology,” which debuted in 1991 and opened with the single greatest lede about tech: “Personal computers are just too hard to use, and it isn’t your fault.” I had introduced myself to the goateed guru while writing my AOL book, and he graciously agreed to an interview. Walt and I instantly became close, bound by professional kismet and a tech mind meld.

