starting with a focus on needs amounts to starting a relationship with low-income people by asking them, “What is wrong with you? How can I fix you?” Given the nature of most poverty, it is difficult to imagine more harmful questions to both low-income people and to ourselves! Starting with such questions initiates the very dynamic that we need to avoid, a dynamic that confirms the feelings that we are superior, that they are inferior, and that they need us to fix them.
