All around her on the second floor, dozens of LifeCare and Memorial patients lay on dirty, sweaty cots. It was so crowded there was barely enough space to walk between them. Most of the nonmedical volunteers who had fanned and offered sips of water to the patients had gone elsewhere, dismissed and told to take a break by the doctors, who said too many people were present. Workers had included little girls, the “PBJ and cracker brigade,” who made snacks for diabetic patients.

