Wally Bock

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On the effects gap, he encourages the use of individual initiative within boundaries and actually requires junior people to depart from the letter of their instructions if the situation demands it in order to fulfill the intent. Rather than tightening control, he suggests that as long as the intentions of the higher levels are made clear, individual initiative can be relied on to adjust actions according to the situation. The imposed discipline of controls and sanctions is replaced by the self-discipline of responsibility.
The Art of Action: How Leaders Close the Gaps between Plans, Actions, and Results
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