Jody Mulkey

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Applying the “4 Ds” to your work is one part of the answer. (Visual management is another, and is addressed in the next chapter.) When you dive into your paper or electronic inbox, you have to apply one of these 4Ds to each item (eliminating procrastination as a legitimate course of action, of course): Do it: If it can be completed in less than two minutes, do it right then and there. Delegate it: If there’s someone better suited to handle it, because they have more knowledge or time, delegate it. Designate it: If it’s a more complicated and time-consuming issue, schedule time for it in your ...more
A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance
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