The Unthinkable: Who survives when disaster strikes - and why

by Amanda Ripley

On the D.C. subway system recently, I heard this taped announcement: “In the event of a fire, remain calm and listen for instructions.” That’s it. Hundreds of conversations and thoughts were interrupted for that announcement. What was the message? That the officials who run the subway system do not trust me. They think I will dissolve into hysterics and ignore instructions in the event of a fire. Consider what the people who created this announcement did not do: they had an excellent opportunity to tell me how many subway fires happen in the D.C. system each year. That would have gotten my attention. They also had a chance to explain why it’s almost always better to stay in the subway car in case of a fire (because the rails on the track can electrocute you, and the tunnels are, in some places, too narrow to fit through if a train is coming). But instead, they just told me not to panic. Ah, thank you so much. And here I’d been planning on panicking!