Deiwin Sarjas

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Unfortunately for getting anything done in organizations, one of the best ways of sounding smart is to be critical of others’ ideas. The devastating intellectual put-down is sometimes part and parcel of the academic game. It is largely harmless in universities since little of consequence happens as a result. Much to our surprise, however, put-downs are often part of the corporate game as well. At a large financial institution we studied, people scored points by criticizing others’ ideas in meetings. This behavior was particularly likely to occur in front of senior management, as junior ...more
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
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