Deiwin Sarjas

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A strong social identity binds people together and to the unit, creating loyalty, teamwork, and mutual commitment. But a strong social identity also causes people to readily reject knowledge and practices that are different from how people in their group think and act—even though, when they stop to reflect, they agree with the ideas and accept the evidence that underlies such knowledge.
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
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