Deiwin Sarjas

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Whenever an informal dominance order establishes itself, we can usually work out the rank of the individuals involved by measuring the length of time that they are allowed to talk. As a rule, the most influential person will be allowed the most talking time…. On a busy occasion, those at the bottom of the hierarchy are likely to find that they can barely get a word in edgewise. An individual who talks more than others feel he deserves will gradually be ignored.
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
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