the Yale communication model. Use it first with yourself to clarify what you actually feel and want. Then try it with your children. It works extremely well with kids. Then move on to using it with friends and at work. When you feel competent in its use, try it with the BP/NP: 1. When ____________ happens 2. I feel ____________ 3. I would like ____________ 4. Or I will need to ____________
