We had already followed the lead of Wal-Mart and others and replaced the words “employee” and “manager,” which we felt had become somewhat demeaning over time. (Let me say again that I will occasionally use these terms in this book because they are so widely applied outside of AES.) We decided we would identify every person who worked at the company as an “AES person” or “AES people.” It seemed silly that we would feel compelled to identify people as “people.” But it was more than a matter of nomenclature. Throughout history, especially from the onset of the Industrial Revolution, working
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