Why Some Companies Make the Leap and Others Don’t, Jim Collins [4] describes Level 5 Leaders: “Level 5 leaders look out the window to apportion credit to factors outside themselves when things go well. at the same time, they look in the mirror to apportion responsibility, never blaming bad luck when things go poorly.” These leaders are highly ambitious but not for themselves; instead, they want their organisations to excel. They build successors rather than try to set people up to fail to make themselves look good. Great ScrumMasters share the characteristics of Level 5 leaders.
