But what a ScrumMaster always needs are the qualities that Geoff describes in this book: Resourceful in removing impediments to productivity Enabling, helping others be effective Tactful, diplomacy personified Respected, known for integrity both within the team and in the wider organization Alternative, prepared to promote a counter-culture Inspiring, generating enthusiasm and energy in others Nurturing of both individuals and teams Empathic, sensitive to those around them Disruptive, able to shift the old status quo and help create a new way of working