I used the metaphor of a thermostat regulating self-esteem. Hers was malfunctioning: it was located too close to the surface of her body. It did not keep her self-esteem stable but instead fluctuated wildly according to external events. Something good happened, and she felt great; one criticism from someone, and she was down for days. It was like trying to keep your house heated with a furnace thermostat placed too close to the window.

