Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

by Adam Kahane

5. Reflect on your own role in the system. Examine how what you are doing or not doing is contributing to things being the way they are. 6. Listen with empathy. Look at the system through the eyes of the other. Imagine yourself in the shoes of the other. 7. Listen to what is being said not just by yourself and others but through all of you. Listen to what is emerging in the system as a whole. Listen with your heart. Speak from your heart. 8. Stop talking. Camp out beside the questions and let answers come to you. 9. Relax and be fully present. Open up your mind and heart and will. Open yourself up to being touched and trans formed. 10. Try out these suggestions and notice what happens. Sense what shifts in