The fourth way, generative dialogue, was the listening that surrounded Ochaeta’s talking—like John Milton’s open left hand cupping his loosely clenched right fist. The team sensed that something important and special happened during the storytelling. One story seemed to flow into another, as if the tellers were all telling parts of the same larger story. Time seemed to slow down: I wasn’t sure how long the “five minutes” of silence actually lasted. The normal separation between people seemed to lessen: the team shifted from listening to each other’s individual perspectives to being, for a
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