Daniel Brandt

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The way we talk and listen expresses our relationship with the world. When we fall into the trap of telling and of not listening, we close ourselves off from being changed by the world and we limit ourselves to being able to change the world only by force. But when we talk and listen with an open mind and an open heart and an open spirit, we bring forth our better selves and a better world.
Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
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