Daniel Brandt

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TALKING OPENLY (as I observed in Colombia) is better than talking guardedly (Paraguay) or politely (Canada) or not at all (Basque Country), in that it allows us to see more of the problem and understand it from multiple perspectives. But by itself, talking about a problem does not change anything. Something more is required.
Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
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