Daniel Brandt

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The root of not listening is knowing. If I already know the truth, why do I need to listen to you? Perhaps out of politeness or guile I should pretend to listen, but what I really need to do is to tell you what I know, and if you don’t listen, to tell you again, more forcefully.
Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
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